JD Sports

I have visited your Chelmsford store and there were 2 pairs of Nike white kids' shoes on display with a label of 15.00 pounds. I got to the till to pay for them and ended up being charged 50.00 instead.

I was told a customer moved the sign because it was wrong. As I was speaking to the manager, she moved the 15.00 pound sign to a different shoe. So now, I'm having to wait 3 to 5 days for my refund and felt as if I was the one who swapped the sign. I'm a very unhappy customer.

As I've worked for a big retail company before, I know if the item is labeled at a price I should only pay that amount. Also, there were a few staff members standing around staring, making me feel very uncomfortable as if I did something wrong.

Rang customer care and it's not going through to speak to an advisor. Just cutting out. No other number available to ring.

I suppose I have been silly when I first pressed add to basket it did not take me to payment stage.l

I ordered from JD online on the 20/11/2023 and have not received a response or and update on my order since 20/11/2023 at 20:58 pm, which was a text update that stated my order number.

I have a screenshot of that text, the tracking of the order and the payment that was taken.

We are now in December 2023 and I want to know exactly what is going? I have not received my order nor have i received any other confirmation nor a delivery tracking number.

I even have invoice that was sent yesterday confirming my order and the payments!

What is going on?

Ik heb een bestelling geplaatst ontvangen en weer terug gestuurd maar heb betalen niet terug gekregen

Do you guys at pissed customer do anything at all about the complaints to a company? This company has a 78% negative score.

I wrote a review on this customer a year ago. And it's just what in the atmosphere now?

Boo

Ordered trainers via Klarna, returned in store. Store manager messed returned and I'm being chased for payment still.

Still going on since Dec 2023! I was told ( and have screenshots) to close returns dispute in order to get refund. Did so and told I'd get refunded...that was over 3 weeks ago!!

If they ask you to close dispute, DON'T!! Trust pilot here I come!!!

went in JD argyle street glasgow bought tracksuit £180 then bought grey tracksuit bottoms £105 grey Nike top £65 never had store so had to order it said get within 3 days got email saying at neighbour door showed me picture item at wrong door I didn't ask them leave it there I bought this 12 12 2023 they done nothing help me I had someone waiting in house for it noone came near my home sent me email fill in send it back I sent back customer service still waiting

Ive received my order 84914**** there is a mark on one of them the laces where done up different the box is damaged its as though they have already been returned to you

My granddaughter got hightop converse for starting school on august and there is a jaggy bit of plastic coming out the back of the right she and was digging into her foot and this is what was sticking out of the trainers

I ordered a pair of Karrimor Ridge Shoes size 11 on order no. SD400001****6748 for £39.99 plus postage

The order arrived promptly but on putting the shoes on one of the lace cleats has become detached from the shoe and cannot be replaced.

I am happy with the shoes and require to return and receive another pair as the first ones are faulty, only it seems unfair that I have to pay postage to get them back to you.

I have not returned an item before and require help in what to do please.

Thank you

Ken Donovan

I bought an armany shoes few month ago, i were them few time and unfortunately they open ( torn) on both side of the shoes

I was at JD sports West Bromwich on the 3rd of September, 2023 to get some Nike Sneakers and I was introduced to Klarna. I downloaded the app and made the first payment which was confirmed by Klarna but never reflected in JD Sports account.

I kept calling Klarna for more than one month and they did nothing to it. I called my bank and my money was refunded to me but Klarna is still making attempt to deduct the money from my account for the item I never got.

I keep calling and they mentioned that JD sports has to contact Klarna before they can close the account. Please, help.

NI order 4 items but two of them they are not available. The tell me when I pay my items.

The also say that I get the rest of thé money but i never get it on my bank.

Hello my name is Lamin marong i make a order yesterday from Jd sports but the sizer is too big i want change it to L